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  1. Help/
  2. Account and app/
  3. What happens when I close my account?

What happens when I close my account?

Settings, then Delete my account. It takes effect immediately and cannot be undone: your name, photo, bio, and saved addresses are removed, your username is released, your listings come down, and sign-in is permanently disabled.

Records of transactions you were part of stay: orders (including the delivery address on them), messages you sent, reviews, and the financial records. The businesses you traded with keep their receipts; everything is re-attributed to "Deleted account" instead of your name.

Closing is blocked while an order is still in flight, a dispute is open, or a balance is owed. Resolve those and try again.

The binding version: Privacy Policy

Related

  • How do I get a copy of my data?

Updated 2026-08-03 · All of account and app · Contact us

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