Shipping & Returns

Domestic only, tracked, and quick, with the costs visible before you buy.

Where orders ship from

Every seller ships from inside the USA, each listing shows the state it ships from. Nothing crosses a border: no customs, no import fees, no freight forwarders, ever.

How fast

Sellers ship with tracked carriers (USPS, UPS, FedEx). Typical delivery is 2-5 business days after shipment, and tracking appears on your order the moment the label is created. Each storefront's transaction record shows that seller's real average time-to-ship, not a promise, a measurement.

Shipping costs, before you commit

Listings where the seller has set a box size and weight show a shipping estimate for your location, and, more usefully, what shipping adds per piece. A $24 box across an 80-piece lot is $0.30 a piece; we show you that number so you can price your margin honestly instead of being surprised at the end. Estimates use standard ground rates by distance and weight and are labeled as estimates.

One of one

Every lot is unique. When it sells it's gone, and the listing marks sold automatically. Follow sellers you like and you'll get an email the moment they drop new inventory.

Order never shipped?

Your payment was never released to the seller. It comes back to you in full. A seller who doesn't ship doesn't get paid; that's structural, not a policy we have to enforce after the fact.

Something arrived wrong or damaged

Message the seller first. Most issues resolve in one conversation. If it isn't made right, open a dispute from your order within 5 days of delivery: a short guided form collects what happened and photos where they matter, the seller adds their side, and a human reviews the evidence, usually within 1-2 days. Found in your favor, you're made whole under Buyer Protection. Refund or replacement.

Returns

Wholesale lots are sold as described rather than sale-or-return. That's what keeps prices at wholesale. Lots that aren't as described are covered by Buyer Protection above. Change-of-mind returns are at the individual seller's discretion; ask them in messages before you buy if it matters to you.

For sellers

Buy discounted labels in one click from your Orders page. The buyer gets tracking automatically and your payout releases on shipment. Or use your own label and paste the tracking number. Setting your box size and weight on listings shows buyers the per-piece shipping math, which measurably reduces hesitation.