How do I ship an order?

  1. Open the sale and generate the label. Shipping is arranged through PaperCrane on discounted USPS, UPS, or FedEx rates — the cheapest rate unless you have pinned a carrier.
  2. Print the label, pack the box it was priced for, and get it to the carrier — drop it off, or book a pickup from the label screen.
  3. Tracking goes to the buyer the moment the label exists. You do nothing else.

The label cost is deducted from that order's payout — it is never billed to you separately. The payout itself releases on the carrier's first scan, so the hand-off is the moment that matters.

You have 14 days from the sale to a first carrier scan. Miss it and the order refunds to the buyer automatically.

Updated 2026-08-03 · All of shipping and tracking · Contact us