How do I ship an order?
- Open the sale and generate the label. Shipping is arranged through PaperCrane on discounted USPS, UPS, or FedEx rates: the cheapest rate unless you have pinned a carrier.
- Print the label, pack the box it was priced for, and get it to the carrier: drop it off, or book a pickup from the label screen.
- Tracking goes to the buyer the moment the label exists. You do nothing else.
The label cost is deducted from that order's payout. It is never billed to you separately. The payout itself releases on the carrier's first scan, so the hand-off is the moment that matters.
You have 14 days from the sale to a first carrier scan. Miss it and the order refunds to the buyer automatically.
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Updated 2026-08-03 · All of shipping and tracking · Contact us
