What happens to my listing after a refund?

A refund takes the lot off sale. It is not put back up and it is not marked sold: it sits paused, your own not-for-sale state, because you still have the goods and nothing sold.

If the lot itself is fine, relist it from your listings whenever you like. If the refund was about the lot — contents, condition — fix the listing before you do.

The buyer is refunded to their original payment method. If the order's payout had already been released to you, the shortfall is recovered from your backup card, or from your next payout.

Updated 2026-08-03 · All of order problems · Contact us